Privacy Policy

This Privacy Policy explains how AllSet Systems Group LLC (“AllSet,” “we,” “us”) handles information when you visit allsetautomations.com, contact us, or use our services. We collect only what we need to respond to you, deliver our services, and run the site.

Information we collect

Information you give us. When you submit our contact form, we collect the name, email address, phone number (optional), and message you provide. If you give us a phone number, we also record whether you gave consent to receive SMS text messages. When you give consent, we record the date and time, the consent language shown, and the IP address and browser information from your submission. We use this only to read and reply to your inquiry.

Client enrollment information. When a client enrolls in our lead alert service, we collect the name, business name, and mobile number of each person who opts in to receive alerts. We also keep a record of their consent, including the date and time, the consent language shown, and the IP address and browser information from the submission.

Lead information we process for clients. When we operate a website form or intake system for a client, we receive the information people submit through it, such as name, phone number, email address, and the details of their request. We process this information only on the client's behalf and only to deliver it to that client. The client's own privacy policy governs how they use it.

Basic usage data. Our site uses privacy-friendly analytics to understand aggregate traffic (such as page views and the pages people visit). This data is anonymized and is not used to identify you individually.

How we use information

• To respond to your inquiry and communicate with you about your request.
• To deliver the services clients engage us for, including sending lead alerts to a client's opted-in recipients.
• To operate, maintain, and improve the website.
• To comply with legal obligations where applicable.

How information is shared

We do not sell your personal information. We share it only with service providers that help us operate, and only to the extent needed to provide their service:

• Resend: delivers contact-form submissions to our inbox.
• Vercel: hosts the website and provides anonymized analytics.
• Supabase: stores form submissions, consent records, and lead information for the services we provide.
• Twilio: transmits SMS messages for both our internal and client messaging programs on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of the above exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties or lead generators. Sharing to subcontractors that provide support services (message transmission, hosting, data storage, email delivery) is permitted solely to deliver the service. Lead information we receive on a client's behalf is delivered only to that client. It is never sold or used for our own marketing.

We may also disclose information if required by law or to protect our rights.

SMS messaging

AllSet Systems Group LLC operates three separate SMS programs. Opting in to one is never treated as opt-in to any other, and we do not move mobile numbers between them.

Internal messaging: Our employees and contractors opt in by signing a written consent form. We use those mobile numbers only to send internal operational messages, such as task reminders, scheduling updates, and deadline alerts. Message frequency varies, up to 90 messages per month. Consent to receive these messages is not a condition of employment or engagement.

Client and inquiry messaging: If you provide your phone number through our contact form and check the SMS consent box, we may send you customer care and conversational text messages about your inquiry or project. Consent to receive these messages is not a condition of any purchase. Message frequency varies, up to 15 messages per month.

Client lead alerts: Clients who use our lead capture services can have their owners and staff receive automated text alerts when a new lead comes in. Each recipient opts in for their own mobile number by checking the SMS consent box on our SMS lead alert opt-in form. Alerts include the new lead's name, contact information, and request so the client can follow up. Message frequency varies based on lead volume. Consent to receive these messages is not a condition of any purchase.

For all programs: Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Numbers and message content pass through Twilio solely to deliver these messages. See our Terms of Service for additional SMS terms.

Data retention

We keep contact-form messages for as long as needed to respond to you and maintain our business records, then delete them when they are no longer needed. We keep lead information processed for clients for as long as needed to provide the service under our agreement with that client, then delete it. Opt-out requests and records of consent are retained indefinitely so we can honor them.

Your choices

You can ask us to access or delete the personal information you’ve shared with us. Email tanner@allsetautomations.com and we’ll take care of it. If you submitted information through a form we operate for a client, you can contact that business directly or email us and we'll route your request. To stop receiving text messages, reply STOP to any message or email us at the same address.

Contact us

Questions about this policy? Email tanner@allsetautomations.com or call 715-417-9103.